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You are now chatting with 'Kathleen'
Kathleen: Welcome to Ashford. How may I help you today?
keum minsun: hi
Kathleen: Hi
keum minsun: When will cancel the card does haetneundae 1047125522 The return of the product?
Kathleen: Please allow me to transfer you to customer service, one moment please
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You are now chatting with 'Shelley'
Shelley: Welcome to Ashford. How may I help you today?
keum minsun: hi
keum minsun: When will cancel the card does haetneundae 1047125522 The return of the product?
Shelley: I'd be happy to help you
Shelley: Let me pull up your order
Shelley: So are you saying that you cancelled the Visa card ending - 4078?
keum minsun: Wait a moment
Shelley: I see that we processed your return on8/14
Shelley: and credited your card already.... on 8/14 in the amount of $930.00
Shelley: The transaction # is 4080435356050176056424
keum minsun: She canceled?
keum minsun: my card Visa card ending - 4078
Shelley: I don't understand what you mean
keum minsun: She canceled the card I ordered this item?
Shelley: this order has already been refunded to you
keum minsun: Ok Thank you
Shelley: Please check with your bank
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